Privacy Policy

BotWapi (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website, services, and WhatsApp API solutions.

1. Information We Collect

We may collect the following types of information when you interact with BotWapi:

Personal Information such as your name, email address, business name, phone number, and billing details when you register or contact us.
Usage Data such as IP address, browser type, device information, and pages visited on our website.
Customer Communication Data such as messages exchanged through WhatsApp when using our platform.
Payment Information securely processed by third-party providers.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our services.
Enable WhatsApp messaging, chatbots, and automation features.
Process transactions and manage billing.
Communicate with you regarding updates, support, or promotional offers.
Ensure compliance with WhatsApp and Meta’s policies.
Monitor system performance and prevent fraud or abuse.

3. Sharing of Information

We do not sell or rent your personal data. We may share your information only with:

Service Providers who help us deliver our services (such as hosting, payment processing, and customer support).
WhatsApp and Meta Platforms as required for the use of WhatsApp Business API.
Legal Authorities if required by law or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to improve your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

5. Data Retention

We retain your personal data only as long as necessary to provide services and comply with legal obligations. Communication data exchanged via WhatsApp may be retained for record-keeping or support purposes.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information.
Restrict or object to certain data processing.
Request a copy of your data.
Withdraw consent where applicable.

To exercise your rights, please contact us at botwapi@gmail.com.

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of these external websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: botwapi@gmail.com
Website: www.botwapi.com